President / CEO

R. Harrison

CompanyName

Transform Together Singapore

September 
22
,
 2022
RSVPs Closed
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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

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Transform Together Singapore

Thursday
   
Sep
  
1
,  
2022
    at  
9:00am
RSVPs closed!
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Transform Together + Superclass

Twilio Transform Together is our live event series focused on bringing  customers,  business transformation experts and  business leaders  together to share insights and learn about new ways to build the future of digital engagement. We're also holding Superclass, our in-person, hands-on session for developers to get into the code, and start building.

 
Coming to  Singapore on September 1, this is a fantastic opportunity to hear from Twilio customers and leadership on how to transform your customer engagement strategy. 


Stay tuned, more information will be published soon!

Keynote Speaker

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Martin Lindstrom
Chairman, Lindstrom Company


Martin Lindstrom is the founder and chairman of Lindstrom Company, a global branding & culture transformation firm, operating across five continents and more than 30 countries. TIME Magazine has named Lindstrom one of the “World’s 100 Most Influential People,”. December 2021 Lindstrom was selected as LinkedIN’s #1 influencer in the US. Among the companies he advises are Lidl, Maersk, Burger King, Lowes, Pepsi, UBER, Colgate-Palmolive, Nestle and Google.


Lindstrom is a New York Times best-selling author of eight books translated into 60 languages and a frequent writer for The New York Times and Financial Times.  He has delivered keynote addresses to Google, Kraft Heinz, Disney, UBER, Amazon, LEGO, Unilever, Hallmark, Adobe, Mattel and the World Economic Forum.

Let's Transform Together

Twilio Transform Together is our live event series focused on bringing  customers,  business transformation experts and  business leaders  together to share insights and learn about new ways to build the future of digital engagement. We're also holding Superclass, our in-person, hands-on session for developers to get into the code, and start building.

 
Coming to  Singapore on September 1, this is a fantastic opportunity to hear from Twilio customers and leadership on how to transform your customer engagement strategy. 


Stay tuned, more information will be published soon!

Schedule

8.30 AM 

Registration Opens

The early bird catches a worm! Visit our solutions showcase where our technical experts  will be eager to share practical ways on how you can improve customer engagement at your organisation.

9.30 AM

Welcome and Introductions

Our Vice-President of RoA, Jess O'Reilly, kicks things off with an introduction to the day.

9.50 AM

Keynote session: The Power of Business Transformation
Martin Lindstrom, Lindstrom Company

What does it take to transform your organisation, how do you prepare your business for a recession and make your business future proof? In his highly thought-provoking keynote speech, New York Times best-selling author Martin Lindstrom shares some of his remarkable insights from his work transforming some of the biggest companies in the world from LEGO, Maersk, Lowes to Nestle. Expect a highly informative, practical, inspiring and entertaining presentation – arming you with tools and enabling you, no matter what level you operate at, to spark energy into the organisation you work in.

10.35 AM

The Future of Customer Engagement
Jeff Burlin, Twilio

Join us for an exploration of the future of customer engagement. You'll hear about trends shaping the future engagement landscape and the opportunities this creates for businesses to win customers' minds , wallets, and hearts by building richer, more personalised, and differentiated experiences for customers, at scale. You'll also learn about how Twilio, along with our Partners, can work with you to build engagement strategies and kickstart your transformational data & communications initiatives.

11:05 AM

Reimagining Customer Engagement: how to build lasting relationships with your customers across digital channels
Moderated by Jess O'Reilly

Humans are hardwired for connection and engagement. But the world has changed, and the way customers engage looks different in today’s hyper-connected and increasingly hybrid world. This panel will explore how fellow practitioners from Prudential, Union Bank of the Philippines, Zenyum, and Endowus are navigating turbulent times in driving transformational change within their businesses.

11.50 AM

Building for the future - how to jumpstart your first party data strategy and deliver magic moments at scale
David Coghill, Twilio

All transformation initiatives have to begin somewhere, but in today's rapidly changing digital marketplace it can be challenging to know where or how to start. In this session, local Twilio subject matter experts will discuss how to get started building a winning first-party data strategy, and then from that strong foundation, provide frameworks for how to activate your customer data and deliver truly personalised experiences at scale - driving value for both your customers AND your business.

12.35 PM

Connecting through messaging
Deepesh Trivedi, Meta

Messaging has changed the way we communicate and interact in our personal lives, and now it’s changing how we do business. Every week, more than one billion users connect with a business account across WhatsApp, Messenger and Instagram Direct. In this session, you’ll hear Meta's view for messaging-powered business transformation - Whether your initiatives are to improve customer service, re-market smarter at scale, or grow e-commerce faster, this keynote will provide you proven strategies, ideas and tools to achieve your goals.

1.00 PM -  2.00 PM

Networking Lunch & Solutions Showcase

Don't worry if you are unable to make it for the solutions showcase in the morning, we have a few more sessions lined up for you in the afternoon.  You'll have time to grab some lunch, network with new friends and visit our solutions showcase!  

2.00 pm - 6.00 pm

Superclass (Hands-On Class for  Developers)

Developers, if you enjoy learning to build new things, then this session is for you!

Join Twilio for a classroom-style event we call Superclass! At Superclass you’ll experience hands-on exercises and curriculum designed to teach you how to build meaningful and scalable customer engagement applications with Twilio APIs.

 

We will end off the  class with a networking session  for the attendees.

 

And if you are not a developer , but know of one who would enjoy this session, please forward the invitation to him/her to sign up!

Speakers

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Deepesh Trivedi
Director of Business Messaging, APAC

Meta

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Cecille P. Sta. Teresa
VP & Head of Customer Engagement and Contact Centres 
Union Bank of the Philippines

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Dominic Ong
Head of Product
Zenyum

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Jx Lye
Chief Operating Officer
Endowus

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Yogesh  Gaikwad
Head of Engineering

Prudential

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Jeff Burlin
Director, Enterprise Innovation
Twilio

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Jess O'Reilly
Regional Vice-President, Rest of Asia
Twilio

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David Coghill
Director, Solutions Engineering - APJ
Twilio

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Phil Nash

Principal Developer Evangelist

Twilio

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Daizen Ikehara

Principal Developer Evangelist

Twilio


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KK Gan

Developer Evangelist

Twilio

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The Final Countdown!
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"We really value building relationships with our partners, and Transform Together created the perfect opportunity to do that. We got to learn from global experts on topics that affect us and our customers."

Kenneth Burke
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Location

Transform Together Singapore will be hosted at:

Andaz Singapore,

5 Fraser St, S(189354)

We can't wait to see what you build!

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